Privacy Policy
Last updated: January 2025
LoongLore ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
We collect the following types of information:
- Account information — your name, email address, and profile picture when you sign in via Google or X (Twitter).
- Learning data — the words you save, your review history, streak data, and progress through stories.
- Payment information — if you subscribe to Pro, Stripe processes your payment details. We never see or store your full card number.
- Usage data — pages visited, features used, and basic device information to help us improve the product.
How We Use Your Information
We use your information to:
- Provide and personalize the LoongLore learning experience
- Schedule your spaced repetition reviews
- Process payments and manage subscriptions
- Send important account notifications
- Improve our content and features
We do not sell your personal data to third parties.
Data Storage
Your data is stored on servers managed by Cloudflare. We use industry-standard security practices including encryption in transit (TLS) and at rest to protect your information.
Cookies
We use essential cookies to keep you signed in and remember your preferences (such as dark mode). We do not use third-party advertising or tracking cookies.
Third-Party Services
We integrate with the following third-party services:
- Google OAuth — for sign-in authentication. Subject to Google's Privacy Policy.
- X (Twitter) OAuth — for sign-in authentication. Subject to X's Privacy Policy.
- Stripe — for payment processing. Subject to Stripe's Privacy Policy.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your learning data
- Withdraw consent for optional data processing
To exercise any of these rights, contact us at the address below.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we'll notify you via email or a notice on our website.
Contact
If you have questions about this privacy policy or your data, reach out to us at [email protected].